Refund Request for Tecno / iTel / Infinix – MDM Unlock Not Completed

Description

Important Terms & Conditions No Refund in the Following Cases: If the device has security damage or has been modified, no refund will be issued. If the IMEI is changed or modified, the device will be relocked and no refund will be provided. Service Policy and Processing Time: Service duration is 1 to 15 working days (in many cases, requests are completed within 1–3 days). Requests are processed in the order they are received and based on official company/server support. Saturday and Sunday are non-working days. Rejection / Cancellation Policy: No rejection or refund will be accepted in the following situations: If the device has been disassembled or opened. If the customer has damaged system files such as proinfo, or changed the phone's serial number. If any third-party tool has been used to bypass or modify the device before or during the process. No cancellation or rejection is allowed during the processing period (within 15 working days). No request will be rejected before the full working time of 15 business days is completed.